Personal Training
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Terms & Conditions
Last Updated November 2024
These Terms of Use establish a legally binding agreement between you and Studio 16 Personal Training ("Studio 16," "we," "us," or "our") when you access, navigate, browse, or otherwise interact with https://studio16nyc.com or any other online platform, service, or communication that references or includes a link to these Terms (our "Services").
By accessing this site, you accept, without limitation or qualification, these terms of use, which form a legally binding agreement. If you do not agree with these terms of use, please do not use the site.
COLLECTION OF INFORMATION
Any information collected on the Site is governed by our Privacy Policy, unless otherwise specified. To access and use certain services offered through the Site, you may be required to register with Studio 16 by providing your details, including your email address, full name, phone number, and payment information, and you must agree to any additional applicable terms and conditions.
COPYRIGHT
All content, software, and technology included on the Site or used in the operation of the Site is the owned or licensed property of Studio 16 or its content, software, and technology suppliers, and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of Studio 16 and protected by U.S. and international copyright laws. Studio 16 grants you permission to view and use content, software, and technology made available to you on the Site in connection with your own personal, noncommercial use of the Site. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content, software, and technology on the Site is strictly prohibited.
TRADEMARKS
The trademarks, service marks, trade dress, and “look and feel” (the “Trademarks”) used and displayed on the Site are registered and unregistered Trademarks of Studio 16 and others. Nothing on the Site shall be construed as granting any license or right to use any Trademark displayed on the Site without the prior written permission of the Trademark owner. Other product and company names mentioned in the Site may be the Trademarks of their respective owners.
OTHER INTELLECTUAL PROPERTY
All other intellectual property rights related to the content, software, and technology included on the Site or used in the operation of the Site, including without limitation, patents, trade secrets, trade dress, publicity rights, character rights, titles, and artistic and moral rights are the owned or licensed property of Studio 16. Any use of these rights without the prior written permission of Studio 16 is strictly prohibited.
ACCURACY
Information on the Site may contain typographical errors, inaccuracies, or omissions in relation to services, pricing, locations, descriptions, information, and other matters. Studio 16 reserves the right to correct any errors, inaccuracies, or omissions and to discontinue, change or update information at any time without prior notice. If Studio 16 discovers an error, they will be corrected on Studio 16’s systems, and the corrected information will be applied.
YOUR ACCOUNT
If you are a registered user of any of the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Studio 16 reserves the right, without notice and in its sole discretion, to refuse or restrict access or service, terminate accounts, and remove or edit content.
EMAIL MESSAGING
Upon opting-in via our website: https://studio16nyc.com/contact-us, users will receive periodic emails from us, including appointment confirmations, responses to inquiries, updates, promotions, and other marketing communications.
Opt-out
You can unsubscribe from our email service at any time by clicking the "Unsubscribe" link provided at the bottom of any of our emails. Once unsubscribed, you will no longer receive emails from us. To rejoin, simply re-subscribe via our website or contact us, and we will resume email communications.
Support
If you need assistance with the email service, please contact us directly at [email protected].
SMS MESSAGING
Upon opting-in via our website: https://studio16nyc.com/contact-us, users will receive periodic SMS messages, including but not limited to appointment confirmations, inquiries, updates, promotions, and other marketing communications.
Opt-out
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP", we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To re-enroll, sign up as you did initially and we will resume messaging you.
Support
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].
Message Rates
Message and data rates may apply for messages sent to you from us and to us from you. The message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Disclaimer
Carriers are not liable for delayed or undelivered messages.
For privacy-related inquiries, please refer to this link: https://studio16nyc.com/privacy-policy
PRICES AND PROMOTIONS
All prices, discounts and promotions posted on the Site are subject to change without notice to the extent permitted by applicable law. We may, from time to time, offer promotions or other discounts on product purchases. We reserve the right to suspend any such promotions, update product information and change prices at any time without notice. Furthermore, we reserve the right to change, limit, refuse or cancel any order you place with us at our sole discretion. If we change or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address and/or phone number provided at the time the order was made.
PAYMENT TERMS
Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before our acceptance of an order. By entering into any transaction on the Site, you represent, warrant and covenant that all information you provide is true, correct and complete (including, without limitation, your credit card information and billing address); that any credit card transactions submitted by you are authorized; that charges incurred by you will be honored by your credit card company; that you will pay charges incurred by you at the posted prices, if any, regardless of the amount quoted on the Site at the time of your order; and that you are the legal holder of any credit card or payment account used to enter into any transaction on the Site.
If, in our sole discretion, we determine that:
• your means of payment is not valid;a transaction is not authorized;
• your means of payment cannot be processed or verified at the time of any charge;
• a charge is disputed for any reason other than failure by us to deliver the item(s) purchased by you;
• you have abused or misused promotions or promotion codes, as applicable; or
• you have otherwise used the Site to enter into an improper transaction
We reserve the right to immediately terminate any pending transactions, suspend your access to the Site, and terminate all of our obligations hereunder.
DISCLAIMER
The site and all content, materials, and services available through the site are provided on an “as is, with all defects” and “as available” basis without warranties of any kind, express, implied, statutory, or otherwise. Studio 16 disclaims all warranties, express or implied, including without limitation, warranties of title, non-infringement, and implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, accuracy of informational content, and any warranties arising out of any course of dealing or usage of trade. Studio 16 makes no representation that the site or any content is free from errors, viruses, bugs, or other harmful components. Studio 16 makes no representation or warranty that content provided on the site is applicable or appropriate for use in locations outside of the United States. Nothing in these terms of use or in any oral or written description of the site will constitute a representation or warranty with respect to the site.
You acknowledge, by your use of the site, that such use is at your sole risk.
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable laws, we, on behalf of our parent, affiliates, subsidiaries, officers, directors, employees, franchisees, and suppliers, exclude and disclaim liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of the site or any content provided on the site. This limitation of liability applies whether the alleged liability is based on contract, equity, negligence, tort, strict liability, or any other basis. The foregoing shall not preclude recovery of damages for personal injury, loss or damage to personal property, or unauthorized use or disclosure of personally identifiable information caused by Studio 16’s gross negligence, recklessness, fraud, or other willful, unconscionable, or intentional misconduct. Nothing herein shall be construed to limit the clearly established legal right of a consumer to recover attorneys’ fees or other remedies afforded by statute or other law.
INDEMNIFICATION
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Studio 16, its parent companies, subsidiaries, and affiliates, together with their respective directors, officers, managers, members, and employees, from and against any liabilities, claims, damages, and expenses (including reasonable attorney’s fees and costs) arising from or related to your use of this Site, any content you submit, post, or transmit through it, or your actual or alleged breach of these Terms.
LEGAL COMPLIANCE
You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site. If you provide us any information through the Site, you agree to provide true, accurate, current and complete information about yourself. You agree not to attempt to upload or transmit through the Site any computer viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or system. Any unauthorized modification, tampering or change of any information, or any interference with the availability of or access to this Site is strictly prohibited.
GENERAL PROVISIONS
These Terms of Use operate to the fullest extent permissible by law. If any provision is found to be unlawful, void, or unenforceable, it will be considered severable and replaced with a valid and enforceable provision that reflects the intent of the original. This does not affect the validity or enforceability of the remaining terms. No provision of these Terms of Use shall be waived except with prior written consent of Studio 16. The failure to exercise, or delay in exercising, any right or remedy under these Terms of Use will not operate as a waiver. These Terms of Use may be assigned by Studio 16 at our sole discretion. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Failure to act with respect to a breach of this agreement does not waive our right to act with respect to subsequent or similar breaches. These Terms of Use set forth the entire understanding and agreement between us with respect to the subject matter hereof.
GOVERNING LAW
These Terms, along with your use of the Site and/or Services, are governed by and interpreted in accordance with the laws of the State of New York, U.S.A., for both substantive and procedural purposes. This applies without regard to any choice or conflict of law provisions or rules (whether from New York or any other jurisdiction) that would result in the application of laws from a different jurisdiction.
TERMS OF USE UPDATES
Studio 16 may revise these Terms of Use at any time without notice. Any use of the Site following the date on which changes to these Terms of Use are published on the Site shall constitute your acceptance of all such changes. You expressly agree that Studio 16 shall have no obligation to provide you with any notice of any changes, and you hereby expressly waive any right you may have to receive notice of any changes to these Terms of Use.
CONTACT US
If you have any questions or concerns about our Terms of Use, please contact us through:
Email: [email protected]
Phone: +1 646-543-9422
What people say about us
SANGER (FLATIRON)
“Studio 16 has been an amazing experience. I’ve never used a personal trainer before so I wasn’t sure what to expect. However Nate made me feel so comfortable right away. I was able to explain my goals and why I’m looking to start my fitness journey. He paired me with the perfect trainer, Rich. We got along great from the first session and the rest is history. I’ve learned so much about weights and nutrition. Rich pushes me to dig deeper when I feel like giving up. He’s super motivating and he really wants me to reach my goals and I trust that he’s on my side right there with me. The flatiron studio is perfectly located and you have access to play your own music in a personal space just you and your trainer. I highly recommend Studio 16. If you’re on the fence about it, this is the message telling you to sign up. It’s worth it!!!”
INGRID (HELLS KITCHEN)
“My experience with Studio 16 has been truly remarkable. I received a call back from Nate the very next day after making the request online. He asked about my goals and promised to get me there by pairing me with the right trainer. From beginning to end everything was setup in 2 days and I started with my trainer, Jonathan, a couple of days after signing up. My trainer Jonathan is truly a great trainer. He’s Knowledgeable, motivating & informative. Since the very first workout/assessment he asked about my goals and discussed, in detail, with me what I had to do achieve them and promised to get me there if I was willing to do the work. The workouts are focused, challenging and effective. Not to mention the one on one studio experience. I think it really contributes to focusing on the work. In conclusion, I highly recommend Studio 16!”
JACKIE (FLATIRON)
“I have been training at Studio 16 Flatiron for a little over 2 months and have been so happy with my experience. Nate is a pleasure to communicate with and he did an excellent job pairing me with my trainer, Helena. She is fantastically knowledgeable and I look forward to every session. I have done personal training at other studios before but the fact that you have the entire space to yourself is such a game changer. Personal training is not cheap but I’m already seeing a difference in my performance and starting to feel more confident in my skin. So for me, training at Studio 16 with Helena has been worth every penny!”
JOHN B (HELLS KITCHEN)
“I’ve never had a trainer. Frankly, going to the gym has always intimidated me. But from the first consultation call, which was the very next day after I had requested information via the website, I knew it would be a great experience. Nate immediately understood my goals and communication style, and he asked specific questions about my history with working out and what I was looking for in a trainer. I started with my trainer Nick a few days, whose energy and personality has been so motivating especially considering how much of a beginner I am. I’m wiped out by the end of the training sessions, but I feel a sense of accomplishment when I leave the studio. The facilities (I’m at the Hell’s Kitchen location) are clean and well-maintained, and as someone who is very self-conscious especially when working out, I love that it’s truly private. I’m currently in the middle of my sessions, and I already feel a difference in my strength and stamina. I’m also sleeping better (I’m the worst sleeper) and waking up with more energy. Studio 16 has turned something I dread into something I’m excited about!”
